Terms of Service

I source vintage pieces of furniture and lovingly revive and restore them where needed. I always try and give a fair assessment of the conditions of the piece before I take on a project. Buyers can expect a good level of finish, carefully considered workmanship using quality reduces and finishes that are hard wearing and environmentally kind. All of my pieces undergo cleaning, prepping, treating and repairing where necessary. Two coats of primer followed by several coats of either chalk or mineral paint. They are then finished with gold/black wax to highlight trim details and add dimension. Finally, they are sealed with a durable topcoat, befitting the intended use of the chosen piece.

That said, my pieces are all reimagined and embellished by hand and, therefore, will have more character than mass-produced, factory-finished products. They might have slight imperfections or ageing due to the piece’s past life, but these will only serve to add uniqueness and quirkiness to your piece

All sales are final and non-refundable.

A 50% deposit will be required at the start of a custom order, with final payment upon completion.

Please note that I still advertise sold items to show the endless possibilities available to you in your chosen style and color that are available for commission.

To be the first to see new pieces before they are listed in my shop, please follow @denises.pieces.furniture on social media.

Delivery

I use an experienced courier. He is a professionally, fully insured independent UK courier with a public liability of £1million and for goods in transit insurance for up to £20K. He will usually deliver within ten days of placing your order and will call you directly to arrange a date and time by mutual agreement.

Your restyled piece will be delivered to your front door at pavement level. In most cases, our courier will be travelling alone, so please be aware that for heavy items, your driver may need some help on delivery day.

Delivery prices and times will vary according to your location.

PLEASE CONTACT ME WITH YOUR POSTCODE BEFORE YOU PLACE YOUR ORDER TO ENSURE AN ACCURATE QUOTE.

All pieces will be wrapped and protected in blankets during transit and are to be signed for upon arrival and inspection.

Collection

Alternatively, all items can be viewed and collected by appointment from my workshop in Gateshead,